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Privacy Policy

Last update: August 4, 2025

1. Introduction

The purpose of this privacy policy is to inform you about the manner in which Cigarettes Pas Cher collects, uses and protects the personal data that you transmit to us when using our cigarettes-pas-cher.com website.

2. Identity of the data controller

The data controller is: cigarettes-pas-cher.com
Cigarettes Pas Cher
Andorra
[email protected]

3. Personal data collected

We collect only the data necessary to provide our services, including :

  • Last name, first name
  • Postal address
  • E-mail address
  • Phone number
  • IP address, navigation data
  • Order history

4. Purposes of processing

Data is collected for the following purposes:

  • Order processing and delivery
  • Customer relationship management (support, after-sales service)
  • Sending you information about our products or offers (if you have given your consent)
  • Enhanced user experience
  • Compliance with legal and regulatory obligations

5. Legal basis for processing

Treatments are based on :

  • Your consent (e.g. newsletters)
  • The performance of a contract (e.g. processing your order)
  • Our legal obligations (e.g. billing)
  • Our legitimate interests (site security, fraud prevention)

6. Recipients of data

The data collected is intended for Cigarettes Pas Cher and may be transmitted to :

  • Our technical service providers (hosting, secure payment, carriers)
  • Competent authorities if required by law

7. Shelf life

Data is kept only for as long as is strictly necessary:

  • Orders: 6 years (accounting obligations)
  • Inactive customer accounts: 3 years
  • Cookies: according to the duration indicated in our cookies banner

8. Your rights

In accordance with the RGPD, you have the following rights:

  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to object
  • Right to restrict processing
  • Right to data portability

To exercise your rights, contact us at: [email protected]

9. Cookies

Our site uses cookies to ensure its smooth operation, measure the audience and improve your browsing experience.
You can accept, refuse or configure them via our cookie banner.

10. Data security

We implement all necessary technical and organizational measures to protect your personal data against loss, unauthorized access or alteration.

11. Modifications

This policy may be modified at any time. In the event of substantial modification, you will be informed via the site or by e-mail.